User Rights Promotion Bureau

Information Wellness Promotion Division

• Matters concerning planning and execution of projects that promote a sound broadcasting and the Internet communications environment
• Matters concerning production and distribution of promotional materials for broadcasting and the Internet communications media education
• Matters concerning coordination of and support for promotional events for broadcasting and the Internet communications media education
• Matters concerning overall operation of campaigns designed for a sound broadcasting and the Internet communications media environment
• Matters concerning support for viewers and users group activities
• Matters concerning operation of the Youth Protection Leaders System
• Matters concerning selection of the Program of the Month
• Matters concerning operation and distribution of the Internet content rating service; establishment, management, and technical development of DB(database); promotion of and support for the service users
• Matters concerning development, distribution, management of and support for the illegal and harmful content filters(filtering programs)
• Matters concerning operation of a system that prevents distribution of harmful and illegal content to youth
• Matters concerning collaboration with other organizations on educational promotions and campaigns for viewers and the Internet users
• Matters relevant to and exclusive for the User Rights Promotion Bureau

Defamation Dispute Mediation Division

• Matters concerning formation and operation of the defamation dispute mediation team.
• Matters concerning registration and inspection of facts for the defamation dispute mediation
• Matters concerning dispute settlement before the actual mediation
• Matters concerning proposal of dispute settlement and final decision-making procedures
• Matters concerning follow-up on the disclosure of user information
• Matters concerning consultation on defamation mediation and requests for disclosure of user information
• Matters concerning protection guidelines for privacy rights infringements in Cyberspace
• Matters concerning consultation on privacy rights infringements in Cyberspace

Civil Affairs Division

• Matters concerning planning and execution of strategies for settling civil complaints about broadcasting and the Internet communications content
• Matters concerning settlement of complaints and inquiries about the Commission's work
• Matters concerning settlement of complaints and inquiries about broadcasting and the Internet communications content
• Matters concerning providing service guidelines on defamation dispute mediation system and requests for disclosure of user information
• Matters concerning management and analysis of statistics on complaints and inquiries
• Matters concerning disclosure of user information
• Matters concerning operation of the situation room
• Matters concerning development, management, and operation of the directory assistance system
• Matters concerning collaboration with related organizations on civil affairs